Building Trust While Influencing COVID-19 Social Media Content

Social distancing has people more heavily dependent on social media than ever before, both for human interaction and for information about the world, particularly COVID-19. In a paper for The Lancet, “Building Trust While Influencing Online COVID-19 Content in the Social Media,” experts from Johns Hopkins University discuss how social media has undermined effective responses to the pandemic and consider how government leaders, social media companies and healthcare providers could respond to this challenge.

Read the paper here.

“A broad range of misinformation has spread across traditional media and social media in what WHO has called an infodemic (ie, excessive amounts misinformation, disinformation, and rumours that make it difficult identify reliable sources of information),” write the paper’s co-authors, who include Berman Institute faculty Joseph Ali and Anne Barnhill, and Hecht-Levi Fellow Justin Bernstein, as well as colleagues from the Bloomberg School of Public Health.

“The exponential growth of the COVID-19 pandemic, the unchecked and rapid spread of misinformation, primarily fuelled by social media, presents a pressing public health challenge for COVID-19 control and mitigation measures, as confusion sowed by misinformation hinders public trust, consensus, and subsequent action.”

The paper argues for the “urgent need to establish practices to effectively disseminate current, accurate information and quickly identify and root out outdated guidance or misinformation” and makes recommendations for such actions, such as having social media platforms uprank “links to recommendations from recognised health authorities, and downranking ads for essential limited medical supplies, such as face masks, to prevent hoarding.”

Study of Social Distancing in Italy Sheds Light on Self-Isolation Practices

By Patrick Ercolano
This article originally was published by The Hub at Johns Hopkins University and is posted with permission.

When Italians self-isolating during the COVID-19 outbreak were presented with a hypothetical situation in which orders to remain at home would be for shorter periods than they had expected, they were pleasantly surprised and said they would be more willing to stay in isolation.

But people negatively surprised to hear that the hypothetical extensions of the orders would be for longer than they had anticipated said they would be less willing to maintain or increase their isolation.

These findings, from a new study co-authored by Berman Institute of Bioethics faculty member Mario Macis, shed new light on people’s willingness to self-isolate. The study, a working paper produced for the National Bureau of Economic Research, also highlights the importance of effective communication of stay-at-home orders by public officials, says Macis.

In the following Q&A, Macis, an associate professor at the Johns Hopkins Carey Business School, shares his views on topics such as current U.S. social distancing policies, setting an “all clear” date ending those policies, enforcement of stay-at-home orders, and the psychological impact of long-term isolation.

QUESTION: Was the main finding of the study surprising to you at all?

MARIO MACIS: More than surprising, it was eye-opening. When stay-at-home orders were extended longer than expected, people become less willing to increase and more likely to decrease self-isolation efforts. The result was stronger for individuals who were already fully complying with the recommended self-isolation measures (including not leaving the house except for emergencies). This was the eye-opening part. The efforts of compliant individuals should not be taken for granted.

How would you evaluate U.S. social distancing policies to date, at both the federal and state levels?

We are way past a situation with few isolated outbreaks, and I think authorities are becoming more and more aware that the response requires coordinated efforts that go beyond single communities and states. I was glad to see that in spite of a lack of nationwide standards, the governors of New York, New Jersey, and Connecticut quickly coordinated their actions and adopted a uniform approach to social distancing. Today at least 30 states have stay-at-home orders in place, and that is good.

Is it a wise approach to set any kind of “all clear” time, whether it’s Easter or mid-summer or next spring? Should government leaders leave the date open-ended?

Our study shows that negative surprises can jeopardize compliance with social-distancing measures. The epidemic is severe, and there is fundamental uncertainty about how long these measures would need to stay in place to be effective. Therefore, a prudent approach would require making people aware that this could be a protracted effort. This does not mean leaving the date open-ended, but just transparently communicating that people should get ready for a prolonged self-isolation period. Emphasizing that the measures will end by a certain date might generate falsely optimistic expectations, which might then translate into disappointment when the measures are extended.

Your paper touches on the issue of whether people in democratic societies, like Italy’s and the U.S.’s, would be able to comply with strong enforcement policies such as fines and geo-tracking. Did you find whether those were effective in Italy, and do you think they could work in the U.S.?

Strong enforcement policies such as fines for transgressors can be important signals. Italy and many U.S. states and cities are using them to reinforce the message that people need to stay home. However, it is unclear that compliance can be achieved with fines alone. Plus, monitoring and enforcement are costly. There is a role for communication, persuasion, and expectations-management.

Some people argue that the price of long-term self-isolation is made more costly by the negative psychological impact on individuals. Is there a reasonable way to balance these concerns? Or is the negative psychological impact (like the negative economic impact) part of the collateral damage of taming the pandemic?

Yes, self-isolation is costly, both economically and psychologically. We can enact policies to mitigate those costs, but it is clear that the epidemic made everybody worse off. The finding from our study that fully compliant individuals might reduce their efforts if the restrictions are extended for longer than expected highlights that “social isolation fatigue” might indeed be at play. This is one reason why managing expectations is so important.

(Besides Macis, the paper’s co-authors are Guglielmo Briscese of the University of Chicago, Nicola Lacetera of the University of Toronto, and Mirco Tonin of the Free University of Bozen-Bolzan.)

Emergency Homeschool is Not Homeschooling

Due to the COVID-19 epidemic, schools are closed and parents are forced —they did not choose—to school their kids at home. This is a drastic difference. I remember when my siblings and I became homeschoolers in 2005, we were ecstatic. Unlike some of the usual myths like “homeschool kids are antisocial or cannot adapt to regular school,” we were top of our class and decent (as in nerd-decent) at sports. Our education at home was an ever-changing process, we had new benefits, but also rigid responsibilities. We attended homeschooling groups, learned from different techniques and teaching strategies and came up with our own. Despite advices, we found ourselves comfortable in replicating school at home, with some interesting twists. Regardless of the household’s pedagogical choice, something is certain, homeschooling is not easy.

The need to school children at home, should not be confused with homeschooling. Although, the word offers an accurate description for both cases, they are not the same. First, children and parents were not desiring the change nor were they prepared. Second, we are facing worldwide challenges due to COVID-19. Therefore, we are not in the optimal conditions to add more pressure to parents and kids.  Third, the majority of children that are at home now will return to school with different instructional levels, depending of what parents were able to achieve during the pandemic. The ethical concerns about Emergency-Homeschooling are not the same — and should not be confused — with Homeschooling.

Some of the concerns of Emergency-Homeschooling are Beneficence and Justice. First, kids can be exposed to frustrationfood insecurityeducation insecurity, among other negative situations. Second, due to COVID-19, children are isolated at home, which means that their social network have been disrupted; adding another negative impact for their wellbeing. In my case, besides my immediate social network — the siblings— we had our homeschooling association group, plus our elective classes outside home. All of these are not available during a pandemic where social distancing is needed; another Emergency Homeschooling hallmark. For parents, they are faced with further pressure and responsibilities, their children education. This adds to the strain of the individual and family wellbeing and mental health. In the case of Justice, we have an unbalance distribution of burdens. Parents are struggling with work; some may continue remotely, others cannot. In other words, as Dr. Ruth Faden warns, children are not receiving equal response during the COVID-19 emergency. Furthermore, low income communities do not have the resources to strive in the new educational setup, such as technological access.

What are some of the solutions that may help mitigate the ethical concerns? Internet searches may be overwhelming, parents should follow recommendations from their school, State and U.S. Department of Education. If parents would like more information regarding homeschooling, it would be helpful to start with support groups in your community or State. Remember, there is not one-type or correct homeschooling approach, and most information is not tailored to emergency homeschooling.  Depending on the situation, you should let children become part of the decision-making.

At the national or State level, plans to increase the benefits and minimize the harms of children and parents should be implemented. Some of the efforts include providing free school meals. Schools should consider remote mental health check-ups or, at least, teacher remote check-in with students. Although every grade is different, there should be an effort from schools and/or districts to help parents organize their children’s education. Due to the current situation with COVID-19, education should be goal-driven rather than time driven. Efforts should also be made to help mitigate student stress, specially seniors regarding graduation requirements. Some States have adjusted graduation requirements such as grading system and limiting minimum credit. In resume, Schools should facilitate the required information to parents; and continue to offer support remotely to both students and parents during Emergency Homeschool. Nonetheless, the priority is to take care and remain healthy during the difficult times of the COVID-19 pandemic.

Vivian V. Altiery De Jesús was homeschooled since her 8th grade. She is currently a fourth-year medical student at Puerto Rico and Master of Bioethics candidate at the Berman Institute-Johns Hopkins School of Public Health.

An Ethical Framework to Guide Hospitals During COVID-19

 

This story was originally published as part of Bloomberg School of Public Health’s COVID-19 Expert Insights Series and is posted by permission.

By Jackie Powder

For U.S. hospitals the worst case scenario is imminent: Too many COVID-19 patients for too few ventilators.

Jeffrey Kahn, PhD, MPH, the Andreas C. Dracopoulos Director of the Johns Hopkins Berman Institute of Bioethics, discusses the ethics of allocating lifesaving equipment and a Hopkins-led project to guide hospitals through such difficult decisions.

How are hospitals grappling with these issues?

There has been lots of discussion among our colleagues nationally about what approach people are using. Nationally, many hospitals are looking to a Maryland project as a model. It was started after the H1N1 pandemic by a group at Johns Hopkins to develop a plan of rationing care in a public health emergency. A statewide community engagement process gathered public input on the fairest, most ethically acceptable way to allocate medical resources. Last year, that project published a framework to guide the allocation of scarce mechanical ventilators.

What are the ethical underpinnings of this framework?

It’s based on a balancing of values, characterized in the project’s report by a “multi-principled approach … that strives to save the most lives, preserve the most life years, prioritize evidence-based decisions, and show compassion to non-recipients.”

In the framework, what factors are used to determine how ventilators will be allocated?

The Sequential Organ Failure Assessment (SOFA) score is used in the Maryland project, to predict the likelihood of short- and long-term survival of people who need to go on ventilators, combined with prioritizing points based on our understanding of the COVID-19 infection so far and who’s most likely to fare worst and fare best.

How does a triage team figure in decisions on access to ventilators and other medical care?

The team implements the framework in a consistent way across the institution and removes triage decisions from the physicians caring for individual patients. Those decisions could conflict with their role to provide appropriate care, and it’s just not fair to put them in such an untenable position, not to mention the increased moral distress it would bring.

After someone is on a ventilator, for example, how long does it take to have a clear sense of whether someone will actually improve or not—a week, 14 days? 21 days? There will need to be assessments made at stages of care to decide whether continued use is appropriate. Another scenario is two patients, one ventilator, same score, same set of facts. How to decide? It may then come down to a lottery. These are unthinkable decisions for Americans to be facing, but that is the nature of this public health emergency.

Besides ventilators, what other resources for treating COVID-19 patients could be in short supply?

ICU beds and Extracorporeal Membrane Oxygenation (ECMO), which is a potential last-resort lifesaving procedure if ventilation isn’t successful. [An ECMO machine pumps and oxygenates a patient’s blood outside the body.]

You hear about the demand for ventilators because the need is a direct result of COVID-19. But the crisis has also affected the blood supply because donors are staying home.

If health care rationing becomes necessary, what would you tell people who are concerned that well-connected and wealthy patients will always get preferential treatment no matter what?

Among the commitments highlighted by the Maryland project is that any process must be public and transparent, so that those sorts of concerns are addressed clearly and directly. I think everyone’s fervent hope is that with strong public health interventions we won’t have to confront these questions.

No Visitors in the Hospital … Unless You’re in Labor?

 

By Marielle S. Gross, MD, MBE
Hecht-Levi Fellow

The pain of social distancing is never felt more acutely than at the patient’s bedside. People come to the hospital to be born, to die, in need of critical medical and surgical interventions and facing life changing challenges. It is never been more apparent how much the presence of patients’ loved ones contributes to the quality of care that hospitals are able to provide then when we start eliminating hospital visitors as a result of competing interests in infection control. The pain for patients is further multiplied by the decrease in “nonessential” bedside visits by physicians and nurses who are struggling to maximally leverage remote monitoring in order to preserve dangerously scarce personal protective equipment.

Indeed, hospitals nationwide and beyond have been progressively eliminating hospital visitation to address the rapidly evolving COVID-19 threat. In the United States, New York has been hit the hardest by the virus and experienced these visitor restrictions most stringently. Pregnant women and their partners were outraged last week when NewYork-Presbyterian and Mount Sinai Hospital banned visitors altogether, including for labor and delivery. The subsequent petition signed by over 600,000 went up to the level of the New York Governor Cuomo, who responded with an Executive Mandate requiring the permission of a support person in the labor and delivery room. This has been a welcome relief to many but creates a host of other questions.

First, we note that choosing one person to join you in the delivery room, when you planned on two or more, is still a huge personal sacrifice. Do you choose your partner over your mother, your sister, your doula…what about the medically critical in-person interpreter? Importantly, the allowance of a support person in labor and delivery is not necessarily extended to the postpartum recovery period: a time when psychosocial support has significant utility for staving off postpartum depression and promoting healthy maternal-infant bonding and lactation.

In academic centers, the elimination of students in clinical settings, similarly to decrease infection risk and PPE consumption, has also created a vacuum in patient support, one which may hit underserved patients and those without their own social support systems the hardest, since they are perhaps benefitted most by time and personal interest that students are uniquely able to provide.

There are also justice considerations, as hospitalized adults (pediatric patients are the only other exception to the ban) suffering from a wide range of other medical and surgical issues are unaffected by the injunction and will be forced to go without their essential support people. This includes patients who are dying—a loss compounded for both patients and their loved ones who do not get to say goodbye in person.

Notably, the initial restriction against visitors in the labor and delivery setting came after two asymptomatic laboring patients became critically ill immediately following delivery, resulting in over 30 healthcare worker exposures, and countless potential exposures of other patients and staff. The implications for potentially asymptomatic visitors to exponentially exacerbate this issue makes vivid the concern motivating the elimination of nonessential personnel, including visitors. There are real potential harms for pregnant women and others, consistent with the rationale for the broader visitor restriction. Some hospitals are now testing all laboring patients upon admission. Given established benefits of a labor support person, extending this to visitors is an option, but one that comes with a significant opportunity cost, particularly given current limitations in testing capabilities.

Finally, this brings up a major question regarding U.S. hospital practices in which both low-risk births and expected deaths typically occur in our highest acuity hospital settings. The extensive discourse around both these unique utilizations of U.S. hospitals must be revisited now that visitation is restricted, as there are major justice considerations at stake, both for the patients themselves, their families, the healthcare workforce, and for the anticipated surge in COVID-19 patients with whom those birthing and dying patients will compete for resources.